Shipping

ORDER PROCESS / TRACKING

Once placing an order with Zacatak Lures, you’ll receive an email containing an order number, details of your order and how you can get in touch with us if you have any questions. Please check your spam or junk mail folders if you don’t receive this. Once your order is processed and shipped, you’ll receive a second email providing details on how to track your purchase to your door! If you require assistance to track your order, please contact us.

DHL EXPRESS - Track your shipment here using the shipment ID provided.

AUSTRALIA POST - Track your shipment here using the shipment ID provided. 

 

SHIPPING OPTIONS

AUSTRALIA

Australia Post is our carrier within Australia. You can track your delivery here using the shipment ID emailed to you. Rates are as follows:-

Standard - Australia Post: $10 AUD flat rate per order.

Express - Australia Post: $15 AUD flat rate per order.

To estimate transit timeframes, click here (Note: the 'from' destination input is Salamander Bay, NSW 2317 Australia).

INTERNATIONAL

We ship internationally using your choice of DHL Express (recommended) or Australia Post - you will be presented with delivery options and rates during the checkout process, calculated on item weight and delivery location. If you'd like to receive a rate quote for shipping, simply add the products you're looking to purchase into the shopping cart and proceed to checkout where delivery options and pricing will be displayed. 

DHL EXPRESS (RECOMMENDED)

DHL Express is our preferred international carrier for speed, reliability and tracking capability. A signature is required for delivery. A guide to transit timeframes are as follows...

United States - 3-5 business days

Mexico - 3-5 business days

New Zealand - 2-3 business days

If you require a more accurate shipping timeframe please contact us with your delivery address.

For orders already placed, track your shipment here using the shipment ID emailed to you.

AUSTRALIA POST INTERNATIONAL

Australia Post is offered as a cheaper shipping alternative. Please be aware that delivery timeframes may be longer and tracking scans are less frequent during the delivery path. A signature is required for delivery.

To estimate transit timeframes, click here (Note: the 'from' destination input is Salamander Bay, NSW 2317 Australia).

For orders already placed, track your shipment here using the shipment ID emailed to you.

 

CUSTOMS INFORMATION

Zacatak Lures will not be liable for any additional duties, taxes or fees raised at customs. It is the responsibility of the customer to investigate any applicable tariffs for goods to enter your state/country. Whilst we will do everything in our power to ensure goods are delivered as quickly as possibly, delays caused by customs cannot be foreseen and Zacatak Lures can not be accountable for such delays.  

 

If you require assistance regarding shipping or tracking, please don't hesitate to contact us